Frequently asked questions
What design will I receive?
Each month features a brand-new Wild Mug Club design inspired by nature, hiking, cozy mornings, coffee culture, woodland adventures, and the changing seasons. Every mug is a surprise, making each delivery something to look forward to.
When will I be charged?
When you join The Wild Mug Club, you'll be charged immediately for your first month. After that, your subscription automatically renews on the 1st of each month until you cancel.
When will my mug ship?
To ensure enough time for production, subscriptions have a 15-day cutoff before the next renewal.
- Subscribe on or before the 17th of the month: Your first mug will be included in the upcoming monthly shipment.
- Subscribe after the 17th: Your first mug will be scheduled for the following month's shipment.
For example:
- Join on August 12 → Your first mug ships with the September release.
- Join on August 31 → Your first mug ships with the October release.
Once your mug has been produced, you'll receive a shipping confirmation with tracking information.
What size are the mugs?
Each Wild Mug Club mug is a 11 oz ceramic mug, perfect for your morning coffee, afternoon tea, or whatever keeps you going.
Why should I subscribe instead of buying a mug from the shop?
The Wild Mug Club is more than a monthly mug. Subscribers receive exclusive designs that aren't available in the shop during their initial release, along with collector stories, matching digital wallpapers, and early access to coordinating products. It's designed for people who enjoy collecting original artwork and discovering something new each month.