Frequently asked questions
What design will I receive?
Each month features a brand-new Wild Mug Club design inspired by nature, hiking, cozy mornings, coffee culture, woodland adventures, and the changing seasons. Every mug is a surprise, making each delivery something to look forward to.
When will I be charged?
You'll be charged when you first subscribe to The Wild Mug Club. After that, your subscription will automatically renew once a month on the same date you originally joined.
For example:
- Join on July 9 → Future renewals occur on the 9th of each month.
- Join on July 22 → Future renewals occur on the 22nd of each month.
You'll receive one exclusive Wild Mug Club mug with each monthly renewal, along with the collector story and matching digital wallpaper for that month's featured design.
When will my mug ship?
Your mug is produced after your order is placed and typically ships within 5–10 business days. Once your mug has been fulfilled, you'll receive a shipping confirmation with tracking information.
Each month features a brand-new exclusive Wild Mug Club design. The current month's mug is available from the 1st through the last day of the month. On the 1st of the following month, a new design is released and the previous mug is retired to the Wild Mug Club archive.
That means if you subscribe during July, you'll receive the featured August mug. Beginning August 1, all new subscriptions and renewals will receive the September mug.
What size are the mugs?
Each Wild Mug Club mug is a 11 oz ceramic mug, perfect for your morning coffee, afternoon tea, or whatever keeps you going.
Why should I subscribe instead of buying a mug from the shop?
The Wild Mug Club is more than a monthly mug. Subscribers receive exclusive designs that aren't available in the shop during their initial release, along with collector stories, matching digital wallpapers, and early access to coordinating products. It's designed for people who enjoy collecting original artwork and discovering something new each month.